Privacy Policy

Privacy Policy

 

1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

• Name

• Email address

• Phone number

• Billing and payment information

• Account login credentials

• Information submitted through forms, assessments, questionnaires, or correspondence

• Health-related or personal information voluntarily provided in connection with psychotherapy or coaching services

b. Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and manage access to online programs, digital products, and services

• Deliver psychotherapy and coaching services

• Process payments and transactions

• Communicate with you regarding services, updates, and support

• Improve our website, programs, and user experience

• Comply with legal, regulatory, and ethical obligations

• Maintain security and prevent fraud

3. Psychotherapy & Coaching Data

Information shared in psychotherapy or coaching contexts is treated with heightened confidentiality. However:

• Coaching services are not psychotherapy and are not governed by medical confidentiality laws unless explicitly stated.

• Psychotherapy services may be subject to additional privacy obligations depending on your jurisdiction.

• Information may be disclosed if required by law (e.g., risk of harm to self or others, court orders, mandatory reporting).

Clients receiving psychotherapy services may receive a separate informed consent and privacy notice specific to those services.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality

• Analyze traffic and usage patterns

• Improve performance and user experience

You may adjust cookie preferences through your browser settings. Disabling cookies may affect site functionality.

5. Sharing of Information

We do not sell your personal data.

We may share information with:

• Payment processors and service providers necessary to deliver services

• Website hosting, email marketing, and analytics platforms

• Legal or regulatory authorities when required by law

All third parties are required to maintain appropriate data protection standards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent for certain processing

• Opt out of marketing communications

Requests can be submitted using the contact information below.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Meet legal, ethical, and contractual obligations

• Resolve disputes and enforce agreements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the revised policy.

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Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

 

It’s Not Love – Narcissistic Relationship Recovery Program

Susan Broussard CEO

Email: BMFTCORP@outlook.com

Website: www.sab.lmft.com    www.its-not-love.com

 

 

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